It was being shipped to a place I am staying for a week in another state- no one is there and it will go to waste. They say a "label" was made and even though the box has not shipped, they can not/will not cancel it. The rep said that the first delivery often takes the first coming date, as if it overrides you- but they made no concession. Th order was placed hours ago and I chose the right date. One hour and 13 minutes later for them to tell me they can not cancel it. ![]() I selected a delivery date for two weeks out and they are delivering a box this week. Zero stars is more appropriate along with litigation-ideally, in the form of a class action suit. In the end, they simply spat on an elderly woman trying to eat-shameful to say the least. Unfortunately, they seem to be modelled after numerous others that "program" this kind of injustice and straightforward robbery under the guise of a multinational corporation. I suggest you avoid this corporation and look to services elsewhere. This is a company that no doubt has designed a program to rob you and deceive you at multiple steps and does nothing to behave in a just fashion-it breaches its own contractual stipulations without apology. It required three phone calls to get explanation-the first two people hung up on me. In following up to confirm, I was told that I was able to cancel the subscription, but not the initial meals despite fulfilling 11:59 contractual statement of the corporation. I succeeded in cancelling around 11:30 pm and received notification it was cancelled. Having failed initially to cancel, I noted that I had until 11:59 the next day to cancel. The technological programming makes it very hard to cancel-it locks you in to a subscription. Upon realizing that this is not what I was ordering-the information on the site was ambiguous-I attempted to cancel the order. ![]() I recently tried to order what I thought were premade dinners for my elderly mother.
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